Privacy Policy

Effective Date: August 14, 2026

Last Updated: August 14, 2026

This Privacy Policy describes how SaffronOro ("SaffronOro," "Company," "we," "us," or "our") collects, uses, discloses, and protects information about you when you visit or make a purchase from saffronoro.com (the "Site"). By using the Site, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

1.1 Information You Provide to Us

  • Contact information: name, email address, phone number, shipping and billing address

  • Order information: products purchased, order history, order value

  • Account information: username, password, and any preferences you set

  • Communications: information you provide when you contact us via email (including Sales@saffronoro.com), forms, or customer service channels

1.2 Payment Information

Payment card details are collected and processed directly by our payment processor, Stripe, and are not stored on our own servers. See Section 4 below.

1.3 Information Collected Automatically

When you visit the Site, we (and our service providers, including Shopify) automatically collect certain information, including:

  • Device and browser information, IP address, and general location (city/region level)

  • Pages viewed, time spent on pages, referring/exit pages, and click behavior

  • Cookies and similar tracking technologies (see Section 6)

1.4 Information from Third Parties

We may receive information about you from third parties such as Shopify, payment processors, marketing platforms, shipping carriers, and social media platforms if you interact with our content on those platforms.

2. How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and manage your orders and payments

  • Communicate with you about your orders, account, and customer service inquiries

  • Send you marketing communications, promotions, and product updates (where permitted, and with an option to opt out)

  • Improve, personalize, and analyze the performance of the Site

  • Detect, investigate, and prevent fraudulent transactions and other unlawful activity

  • Comply with legal obligations

  • Enforce our Terms of Service

We and our service providers may use the information for our own business purposes, including analytics, benchmarking, and improving our services, to the extent permitted by applicable law.

3. How We Share Your Information

We share information with the following categories of third parties as necessary to operate our business:

3.1 Shopify. Our Site is hosted on the Shopify platform. Shopify processes information on our behalf to provide hosting, checkout, order management, and related e-commerce services. Shopify may also use certain data for its own purposes as described in Shopify's own privacy policy.

3.2 Stripe. Payment transactions are processed by Stripe. When you make a purchase, your payment information is transmitted directly to Stripe and is subject to Stripe's privacy policy and security practices. We do not have access to your full payment card number.

3.3 Shipping and Fulfillment Partners. We share your name, address, and order details with shipping carriers and fulfillment providers to deliver your order.

3.4 Marketing, Analytics, and Advertising Partners. We may share information with email marketing platforms, analytics providers, and advertising networks (which may include social media platforms) to operate marketing campaigns, measure Site performance, and deliver advertising that may be relevant to you, including on third-party sites.

3.5 Professional Advisors and Business Transfers. We may share information with our legal, accounting, and financial advisors, and in connection with a merger, acquisition, financing, or sale of some or all of our business or assets.

3.6 Legal and Safety. We may disclose information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud.

We may sell, license, or share certain categories of information (such as browsing behavior and identifiers used for advertising purposes) with third-party advertising and marketing partners as permitted by applicable law. Where required by law, we will provide a mechanism for you to opt out of such sharing (see Section 8).

We do not control the privacy practices of third parties, and this Policy does not apply to their use of your information. We encourage you to review the privacy policies of Shopify, Stripe, and any other third party you interact with through the Site.

4. Payment Processing

All payment card information is collected and processed by Stripe, a PCI-DSS compliant payment processor. Stripe's use of your information is governed by Stripe's own privacy policy, available at stripe.com/privacy. We recommend you review it.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Policy, including to process your orders, comply with our legal and tax obligations, resolve disputes, and enforce our agreements. Order and transaction records may be retained for the period required by applicable tax and accounting laws.

6. Cookies and Tracking Technologies

We and our third-party partners (including Shopify and analytics/advertising providers) use cookies, pixels, and similar technologies to operate the Site, remember your preferences, analyze traffic, and deliver relevant advertising. You can control cookies through your browser settings; disabling cookies may affect Site functionality, including your ability to complete a purchase.

7. Children's Privacy

The Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, which may include the right to: access, correct, or delete your information; opt out of marketing communications; opt out of the sale or sharing of information for targeted advertising; and lodge a complaint with a data protection authority.

To exercise any of these rights, or to opt out of marketing emails (via the unsubscribe link in any email) or targeted advertising, contact us at Sales@saffronoro.com. We will respond to verifiable requests within the timeframe required by applicable law.

9. International Data Transfers

Your information may be processed and stored in the United States or other countries in which we, Shopify, Stripe, or our other service providers operate, which may have data protection laws different from those in your jurisdiction.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time at our sole discretion. Changes are effective immediately upon posting to the Site, and your continued use of the Site constitutes acceptance of the revised Policy. We encourage you to review this Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

SaffronOro

4040 Galt Ocean Drive

Fort Lauderdale, FL 33308

Sales@saffronoro.com

This document is a general template and does not constitute legal advice. If you sell to residents of California, Colorado, Connecticut, Virginia, or other states with comprehensive privacy laws, or to residents of the EU/UK (GDPR), you likely have additional specific disclosure and opt-out obligations (e.g., a "Do Not Sell or Share My Personal Information" link, a formal Data Processing Agreement with Shopify/Stripe, or a designated EU representative). Have this reviewed by a licensed attorney before publishing it on your site.